Did you know that collection agency collectors use pseudonyms? So, the name at the bottom of the letter might read “Angel” and that is how they answer their phone but that’s now their real name.
Newspapers had a long tradition of that. A paper might have a movie review column with a byline, but the byline was a pseudonym and anybody in the office could be assigned to write it.
When I worked in a call center, one of the rules was everyone had to use a name when answering the phone that was different from anyone else’s in the call center. In my training class alone, there were 3 Marys plus there was one already taking calls so we all had to pick a different name to use. One of us whose name was Mary Jo went by Josie, the second whose name was actually Maria (too close to Mary they said) went by Pearl, and I went by Meg (a childhood nickname). So there are all kinds of reasons why pseudonyms are used by people in call centers.
We are the Borg. We have already been assimilated.
honestly “Drone” would be preferably, especially when faced with the nuts who read the name and start using it in every sentence they say to you.
Did you know that collection agency collectors use pseudonyms? So, the name at the bottom of the letter might read “Angel” and that is how they answer their phone but that’s now their real name.
Yes Dale Carnegie has a lot to answer for.
Newspapers had a long tradition of that. A paper might have a movie review column with a byline, but the byline was a pseudonym and anybody in the office could be assigned to write it.
In France, it’s Camille. A unisex, intergenerational first name, so it’s anonymous in the newspapers (and in militant circles too).
When I worked in a call center, one of the rules was everyone had to use a name when answering the phone that was different from anyone else’s in the call center. In my training class alone, there were 3 Marys plus there was one already taking calls so we all had to pick a different name to use. One of us whose name was Mary Jo went by Josie, the second whose name was actually Maria (too close to Mary they said) went by Pearl, and I went by Meg (a childhood nickname). So there are all kinds of reasons why pseudonyms are used by people in call centers.