“The customer is always right… I matters of taste.”
That is how that statement goes. Meaning if a customer like a style or a brand they are right in that regard.
It does NOT mean sale people are to bend to their every whim.
Blame poor upper management that is more concerned about keeping a bad customer at all then the pain the sales staff have to deal with for that statement getting turned into how it is used here.
The customer is always right……unless they are wrong. And the customer is wrong more often than not.
“Once you use the software, you own it.” Oh, if only. If only.
“What do you mean, your streaming service is going out of business? I bought six grand of digital watching!”
“The customer is always right… I matters of taste.”
That is how that statement goes. Meaning if a customer like a style or a brand they are right in that regard.
It does NOT mean sale people are to bend to their every whim.
Blame poor upper management that is more concerned about keeping a bad customer at all then the pain the sales staff have to deal with for that statement getting turned into how it is used here.
Isn’t that the same customer from a couple of days ago?