S.S’s do not care about the obvious. They are much like corporate. They have a script, and you have to follow it to the letter even if it was impossible. You are to have intimate knowledge of anything they ask about, from sales, to product knowledge. It’s how we use to identify them as most will ask you something no other customer will ever ask, like say coverage zone of a phone or RPM on a chainsaw.
I’m so glad many places I’ve worked of late have gotten rid of them as it’s a waste of employees time as they will hold you up for a while, and never buy anything.
You can’t see that she’s being swamped with customers right now? You can’t see that? Are you blind? She can’t hand guide everyone at once!
She can see. She doesn’t care.
Retail veteran here.
S.S’s do not care about the obvious. They are much like corporate. They have a script, and you have to follow it to the letter even if it was impossible. You are to have intimate knowledge of anything they ask about, from sales, to product knowledge. It’s how we use to identify them as most will ask you something no other customer will ever ask, like say coverage zone of a phone or RPM on a chainsaw.
I’m so glad many places I’ve worked of late have gotten rid of them as it’s a waste of employees time as they will hold you up for a while, and never buy anything.