Another jerk all set up to torment poor retail workers who are only trying to do their best. Why don’t you go pick on someone who can actually fight back?
Secret Shoppers only do what Corporate tells them to do. They don’t make up their own rules. Most of the time they can only do multiple choice so their only other choice is to lie. They also don’t get paid very much if anything beyond being reimbursed for a required purchase.
Ugh. I remember this lady.
This lady has got a sixteen-ton chip on her shoulder already, she’s found the perfect outlet for a small person’s need to feel better than others.
They cost too many people their careers.
Another jerk all set up to torment poor retail workers who are only trying to do their best. Why don’t you go pick on someone who can actually fight back?
Because then they might not win the fight.
Mettle – a person’s ability to cope well with difficulties or to face a demanding situation in a spirited and resilient way
Secret Shoppers only do what Corporate tells them to do. They don’t make up their own rules. Most of the time they can only do multiple choice so their only other choice is to lie. They also don’t get paid very much if anything beyond being reimbursed for a required purchase.