I once applied for a job (times were desperate) at my local grocery store chain. I asked them what their policy was about abusive customers. The answer was, “If our corporate office gets a complaint from a customer, our policy is to give them the moon.” I did not pursue that particular application.
You’d think Marla and co. would learn to give them a number that leads to Cooper or Lunker and let them deal with it. That would put an end to that entitled nonsense!
Unless of course her next demand was to speak to their chief stock holder…
Marla is wrong. The customers know! They’ve been playing the game (esp at this store) and know how management will give them what they want!
I was a manager at a department store photography Studio but I wasn’t given support, so I quit. The next manager had a customer that had two coupons but we don’t allow that. The customer got mad threw a phone at the employee, reached out to management who allowed him to use both coupons! Pretty sure the customer left out the phone throw in his complaint. LOL
Oh they always leave out the bad they do but will say you did all manner of things to get their way cause corporate does not understand that letting customers rent items and get their money back is not good for business.
Notice she said she’d “never shop their again” to them, the real thing corporate cares about: lost potential profits. But anyone that pulls that stun does that on the regular so she’s likely never paid for anything if that’s the case. Keeping bad customers is not good business.
Also, that old statement has been misquoted for years. “The customers is always right- in maters of taste.” Meaning if a customer likes something, they are correct to like it. It does NOT mean they can walk all over associate’s.
I once applied for a job (times were desperate) at my local grocery store chain. I asked them what their policy was about abusive customers. The answer was, “If our corporate office gets a complaint from a customer, our policy is to give them the moon.” I did not pursue that particular application.
at least they were honest?
All done in real time.
You’d think Marla and co. would learn to give them a number that leads to Cooper or Lunker and let them deal with it. That would put an end to that entitled nonsense!
Unless of course her next demand was to speak to their chief stock holder…
That’s not a bad idea.
This happened with Lunker earlier in the strip, 8/31/2008.
Marla is wrong. The customers know! They’ve been playing the game (esp at this store) and know how management will give them what they want!
I was a manager at a department store photography Studio but I wasn’t given support, so I quit. The next manager had a customer that had two coupons but we don’t allow that. The customer got mad threw a phone at the employee, reached out to management who allowed him to use both coupons! Pretty sure the customer left out the phone throw in his complaint. LOL
Oh they always leave out the bad they do but will say you did all manner of things to get their way cause corporate does not understand that letting customers rent items and get their money back is not good for business.
Notice she said she’d “never shop their again” to them, the real thing corporate cares about: lost potential profits. But anyone that pulls that stun does that on the regular so she’s likely never paid for anything if that’s the case. Keeping bad customers is not good business.
Also, that old statement has been misquoted for years. “The customers is always right- in maters of taste.” Meaning if a customer likes something, they are correct to like it. It does NOT mean they can walk all over associate’s.