I learned that customers, excuse me guests usually think the protection plan kicks in AFTER the warranty ends. and they get mad when they learn of the misconception. and there are words. strong words. hurtful words. words that singe your eyebrows.
In other words, you being blamed for something you had nothing to do with. And having to stand there taking it, letting yourself be bullied… yeah I get it.
Two “that”s in panel 3.
I learned that customers, excuse me guests usually think the protection plan kicks in AFTER the warranty ends. and they get mad when they learn of the misconception. and there are words. strong words. hurtful words. words that singe your eyebrows.
In other words, you being blamed for something you had nothing to do with. And having to stand there taking it, letting yourself be bullied… yeah I get it.