“I’m sorry to hear that that happened, but we do not offer refunds on items that we cannot physically possess. If you end up finding it and want to return it, that’s a different conversation”
Unironically, this happened to me at the bookstore I worked at, except it was a woman on the phone who lost a gift card. She asked, then demanded, then begged for the store to throw her a bone in the form of a free replacement. Some people’s entitlement, I swear.
“I’m sorry to hear that that happened, but we do not offer refunds on items that we cannot physically possess. If you end up finding it and want to return it, that’s a different conversation”
Unironically, this happened to me at the bookstore I worked at, except it was a woman on the phone who lost a gift card. She asked, then demanded, then begged for the store to throw her a bone in the form of a free replacement. Some people’s entitlement, I swear.