Cutting off a conversation you don’t have time for is a skill. I’ve been working on it – it’s tricky. Not only do you have to develop the tact behind it, but dealing with your own feeling that you’re being dismissive or uncaring – even if you’re not – isn’t easy.
Sorry but it’ll have to wait until I ring up these customers!
Cutting off a conversation you don’t have time for is a skill. I’ve been working on it – it’s tricky. Not only do you have to develop the tact behind it, but dealing with your own feeling that you’re being dismissive or uncaring – even if you’re not – isn’t easy.