Management 101: Theory X and Theory Y.
Theory X: People are lazy and difficult. They must be given detailed instructions and then overseen closely so they don’t go making their own decisions.
Theory Y: On the whole, people want to do a good job and will work it out. Tell them what you want the business to achieve and they will mostly sort themselves out and get you there.
But…
Treat people as a Theory X manager and your staff will become people who need to be micromanaged and won’t make decisions.
Treat people as a Theory Y manager and your staff will self-organise and creatively find ways to achieve what you want.
This means both Theory X managers and Theory Y managers see people’s behaviour prove their theory is the correct one!
A nice episode and its good — well, in principle — to see Stuart totally honest for a change.
This shows both versions of the RETAIL logos — the plane background panel and the external-shot-of-Grumbel’s two-parter.
Correction: the plain background panel with Norm’s signature RETAIL logo
Management 101: Theory X and Theory Y.
Theory X: People are lazy and difficult. They must be given detailed instructions and then overseen closely so they don’t go making their own decisions.
Theory Y: On the whole, people want to do a good job and will work it out. Tell them what you want the business to achieve and they will mostly sort themselves out and get you there.
But…
Treat people as a Theory X manager and your staff will become people who need to be micromanaged and won’t make decisions.
Treat people as a Theory Y manager and your staff will self-organise and creatively find ways to achieve what you want.
This means both Theory X managers and Theory Y managers see people’s behaviour prove their theory is the correct one!